Refund Policy

Returns & Exchanges: Florals & Plants

Please note due to seasonality and factors out of our control, arrangements ordered online may not look exactly as pictured. Dailyfloret reserves the right to substitute like blooms and vessels if shortages arise. Floral design is an art and every arrangement we custom create will be different from the last.  We do everything we can to ensure every arrangement is made to delight but occasionally, despite our best efforts, a flower may wilt prematurely or show bruising.  If you have any enquiries, please email us (sales@lushlivinghk.com) and we will do our best to resolve the issue. We do not offer returns or exchanges on perishable items such as bouquets, arrangements or plants.  

Returns & Exchanges: Retail & Gift

Returns accepted on unused or defective, non-perishable purchases within 14 days with original receipt and in original packaging, with the exception of earrings which are a final sale.